11: Research and Metrics that Matter with Sue Carter Kahl

Episode 11 November 10, 2021 00:33:40
11: Research and Metrics that Matter with Sue Carter Kahl
Heart, Soul & Data
11: Research and Metrics that Matter with Sue Carter Kahl
/

Show Notes

What you measure matters - and not everything that matters can be measured. Sue Carter Kahl of Sue Carter Kahl Consulting knows that better than most. She joins me on this episode to discuss how we can use research that aligns with our purpose to improve our impact.

Dr. Kahl discusses how the best way to improve what we measure is not to start with the data themselves but rather always keep our organization's mission at the heart of what we do. Research can see scary, but really it's "an organized way of wondering" and we all have questions that we need answered, don't we? The trick is picking the questions that are centered on our purpose and who we serve.

Dr. Kahl runs an insightful and approachable blog called Volunteer Commons. Some of her posts related to today's discussion are:

What If We Stopped Counting Volunteer Hours?

When and Where to Use Wage Replacement Rates for Volunteer Value

Trading Measurement for Witnessing

Mission-Centered Volunteer Data Collection

The Tension Involved in Articulating Volunteer Impact

Other Episodes

Episode 36

September 15, 2022 00:44:34
Episode Cover

36: Data Ethics with Alexandra Robinson

Should there be a Hippocratic oath for data? A kind of fiduciary responsibility oath for analysts? We explore the ethics of responsible data collection, analysis and reporting with Alexandra Robinson, the Head of Data Ethics and Social Impact at Threshold World. Alexandra shared several resources for learning more about ethical data work. All Tech Is Human engages in the development of Responsible Tech Ecosystems for a better future. ResponsibleData.io fosters a community for those using data for social change. They have toolkits, exercises, and more to help. You can get involved with ResponsibleData.io by joining their mailing list, writing blog posts, and more. As the head of Data Ethics and Social Impact, Alexandra directly supports the CEO and executive team on data regulation, cybercrime risk, data management, and adverse event mitigation. She is the principal subject matter expert and advisor to threshold’s product/engineering teams developing a subscription-based program design, management, and storytelling platform for non-profit customers. She has real-world experience developing data policies, products, and programs in and for complex contexts such as Ebola-recovery in West Africa, labor exploitation in Nepal, and human trafficking in Las Vegas. Alexandra earned her MSc in Global Crime, Justice and Security from the University of Edinburgh in Scotland, UK and her BA in Political Science from Davidson College. ...

Listen

Episode 5

September 30, 2021 00:43:04
Episode Cover

5: Data Fitness with Paul Collier

We hear so much about managing our own fitness, but how's your organization's data fitness? Like staying in shape yourself, data fitness is about your nonprofit's ability to respond well to outside challenges, adapt and bounce back, and most important get to where you want to go as efficiently as possible.  Paul Collier of CoEffect has laid out five key traits of data fitness. We cover each one of these in today's episode, and show steps that anyone can take to improve their, their team, and their organization's data fitness. Paul offers several great resources in the show. You can get them here: Quiz to help you assess your team's data fitness Guide to creating your organization's Theory of Change Primer on data literacy / data fluency and a downloadable template for educating your team Paul Collier has led Coeffect since 2016 and has consulted with over 35 for-impact clients across Colorado, California, and Washington D.C. Paul has also led trainings around impact measurement strategy for hundreds of nonprofit professionals through the Colorado Nonprofit Association, Nonprofit Learning Lab, and Social Venture Partners Denver. Prior to Coeffect, Paul served as the Data and Evaluation Manager at Safe & Sound, a leading family resource center developing a data-informed model to help families raise thriving kids. He also worked for Protiviti, an international consulting firm providing internal audit services to Fortune 500 clients.  If anyone wants to learn more about how to build their org's data fitness, they are more than welcome to schedule time to chat with Paul or send him an email ([email protected]).  ...

Listen

Episode 14

December 02, 2021 00:51:49
Episode Cover

14: Don't Fly with Blinders On

Would you get in an airplane if the pilot had no idea where he was flying to, had no fuel gauge, and wasn't sure which lever was the accelerator and which was the rudder? Probably not. But we take off with our organizations all the time not knowing these things. In today's episode, I share my PLANE framework for the essential data that you need to succeed. This episode has a free worksheet that you can download here if you'd like to follow along with the framework for your own organization. No pressure though! You can always just listen first and come back later to the worksheet. If you want to see an example completed worksheet, I filled one in for Merakinos that you can download here. I'm laying it all out there for you :)  Step three in the framework, Aviate, is a bit tricky to explain with no visuals. So I made up some example flows! You can download one specifically for a nonprofit here. You'll also get a bonus data flight plan example as well.   ...

Listen